Frequently Asked Questions

  • What truly distinguishes our b-Serum is its unique fusion of meticulously selected natural ingredients, expert formulation, and a dedication to holistic skincare.

    Small batches, crafted with care, our b-Serum is designed to deliver exceptional results, promoting a radiant and healthy complexion while adhering to our ethos of ethical sourcing and quality excellence.

  • Incorporating our b-Serum into your skincare routine is effortless.

    After cleansing and toning, dispense a small amount onto your fingertips and gently pat it onto your face and neck.

    Allow the serum to absorb before applying your moisturizer.

    Its lightweight texture ensures seamless integration, making it an essential step in achieving a luminous and rejuvenated complexion.

  • Our b-SERUM is thoughtfully crafted to benefit a wide array of skin types. Whether your skin is dry, oily, combination, or sensitive, our serum's balanced formulation caters to diverse needs.

    Its adaptable nature ensures it harmonizes with your skin, promoting radiance and a healthy glow regardless of your skin type.

  • Shipping is free of charge.

    We currently ship only to locations in Canada

  • When ordered before noon Atlantic Standard time it will be shipped same day.

    *Living on the East Coast of Canada, winter weather is often unpredictable and delays may happen

    All shipments are free and will be shipped ground through Canada Post.

  • We gladly process returns for unused skinbyKDU skincare items.

    Simply return the product with a printed copy of your order details within 10 days of delivery.

    Please allow 7-10 business days for your refund to be completed.

    Our dedicated Customer Care team is available to address any queries you might have, ensuring your confidence in both your purchase and your skincare journey.

    Reach out to us at skinbyKDU@gmail.com for support.